How do I connect and sync credits?
At first launch, the system displays the standardized privacy statement hosted by Huawei. Accept to enter the app; declining exits it. The same statement is available from the app’s About page. After consent, connect using the device’s current HUAWEI ID. Claiming and syncing credits, viewing a new result and restoring access require account connection and internet. Use system settings to switch HUAWEI ID.
What follows me to another device?
The same HUAWEI ID can retrieve verified credits and permanent access. History and notes remain on the original device and do not sync. Reinstalling or clearing app data may remove local records.
Why does casting require internet?
An internet connection confirms credits or permanent access. A credit is used only after a successful cast. Permanent access also requires internet for casting; local history works offline. Reconnect and sync credits if the network is unavailable.
What happens on failure or repeated taps?
A complete successful cast uses 1 credit. Failure, cancellation and timeout use none; repeated confirmation of the same request cannot charge twice. A new cast in the same lunar month, day and Chinese hour is still a new use, even if the result is identical. Cancel or view the current result before confirmation to avoid a new charge.
How do I restore permanent access?
CNY ¥3 for permanent unlock: pay once, unlimited casts, no ads and no renewal fees. Connect the HUAWEI ID used for the purchase and choose restore purchases. If access is not restored, check your connection and sync, then contact support. Do not pay again.
Why has an ad not added a credit?
Confirmed completion of an ad adds 1 credit. Playback ending is not confirmation of a reward. If pending, reconnect and sync; do not repeatedly watch for the same reward. Contact support with the time and on-screen message if unresolved.
Can I decline location or ad permission?
Yes. You can cast using standard time without location access. Ad permissions are a separate choice; declining does not affect casting, history or permanent access. Manage permissions in system settings.
Privacy questions and your rights
For access, correction, deletion or account closure, read the privacy policy and email support@bonnwl.com with HarmonyOS and the scope of your request. We verify and handle requests within 15 working days of receipt. Support will explain any identity verification needed. Do not send passwords or complete purchase credentials.
What happens when I withdraw consent?
Using About → Privacy and data → Withdraw consent (关于→隐私与数据→撤回同意) first attempts to revoke the current server session and reports a failure if online revocation cannot complete. After withdrawal, subsequent account, product-event and diagnostic requests stop on this device, and its session and queued diagnostics are cleared. This does not sign out of the system HUAWEI ID. It does not automatically delete history or purchased permanent access. Server-data deletion requires a separate request. On the next launch after withdrawal, the system requests consent again; declining exits the app. Location permissions and system advertising privacy settings can be managed separately in device settings.
How do I report a fault?
Contact Shanxi Bonnwenle Technology Co., Ltd at support@bonnwl.com with system/app versions, time and on-screen message. Redact private screenshot content. Do not send questions, passwords, authorization codes or complete purchase credentials.